Privacy Policy

1. Introduction

The Violet Key Project ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or make a donation. We take the privacy of everyone who interacts with our platform seriously — especially given the sensitive nature of our mission.

2. Information We Collect

We may collect the following types of information:

• Contact form submissions: Name, email address, and message content when you reach out to us via our contact form.
• Donation information: When you donate, payment processing is handled entirely by Stripe. We do not store your card number, CVV, or full payment details on our servers. We may receive a confirmation of your donation amount and tier.
• Usage data: We may collect anonymized analytics data (such as pages visited and general location) to improve the website experience. This data does not personally identify you.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions.
• Process and confirm your donations.
• Improve the functionality and content of our website.
• Communicate updates about our mission and programs, if you have opted in.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sensitive Information & Discretion

We understand that individuals who interact with The Violet Key Project may be in vulnerable situations. We are committed to handling all personal information with the utmost discretion and care. We do not collect unnecessary personal data, and we do not share any information that could identify or endanger individuals seeking support.

5. Third-Party Services

We use the following third-party services that may process your data:

• Stripe: For secure payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• Analytics: We may use anonymized, privacy-respecting analytics to understand site usage. No personally identifiable information is shared with analytics providers.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly without cookies.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are encrypted via SSL and processed through Stripe's PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for correspondence purposes and deleted when no longer needed.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of any marketing communications.

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]